Privacy policy

At OctoBot Cloud, accessible from www.octobot.cloud, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by OctoBot Cloud and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in OctoBot Cloud. This policy is not applicable to any information collected offline or via channels other than this website.
  1. Consent
    • OctoBot Cloud is a SAS (Software as a Service) offering from Drakkar-Software, which provides hosting services for OctoBot software, a cryptocurrency trading bot.
    • The purpose of OctoBot Cloud is to allow users to access and utilize the capabilities of the OctoBot software for the purpose of trading cryptocurrencies on supported exchanges.
    • By accessing and using OctoBot Cloud, the user agrees to be bound by these terms and conditions, which constitute a legally binding agreement between the user and Drakkar-Software.
    • Drakkar-Software reserves the right to modify these terms and conditions at any time, with notice to the user. The user is responsible for regularly reviewing these terms and conditions. Continued use of OctoBot Cloud after any modifications indicates the user's acceptance of the modified terms.
    • Drakkar-Software reserves the right to make changes to any product at any time without prior notice to the user. It is the responsibility of the user to regularly review these details and updates. By continuing to use OctoBot Cloud after any changes have been made, the user is acknowledging and accepting the updated product.
    • By using OctoBot Cloud, the user agrees to the collection and use of their personal information as outlined in the Privacy Policy. The Privacy Policy, which is incorporated into these terms and conditions, provides more information about the types of information collected, how it is used, and with whom it may be shared. The user is encouraged to review the Privacy Policy carefully and to contact OctoBot Cloud if they have any questions or concerns.
    • By using OctoBot Cloud and its services, the user acknowledges and agrees to the terms and conditions set forth in this agreement, including but not limited to the Risks Disclosure Statement outlined above. The user is advised to regularly review the terms and conditions, including the Risks Disclosure Statement, to stay informed of any changes.
  2. Information we collect

    The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account or make a purchase, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

  3. How we use your information
    We use the information we collect in various ways, including to:
    • Provide, operate, and maintain our website
    • Improve, personalize, and expand our website
    • Understand and analyze how you use our website
    • Develop new products, services, features, and functionality
    • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
    • Send you emails
    • Find and prevent fraud
  4. Log Files

    OctoBot Cloud follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

  5. Cookies and Web Beacons

    Like any other website, OctoBot Cloud uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

  6. Third Party Privacy Policies

    OctoBot Cloud's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. Additionally, OctoBot Cloud uses third-party analytics services including Cloudflare Analytics (https://www.cloudflare.com/analytics/), Vercel Analytics (https://vercel.com/analytics), and Posthog (https://posthog.com/) to track user behavior on the site. In order to process credit card payments, OctoBot Cloud utilizes Stripe, a third-party payment processing service. Stripe collects certain personal information, including credit card numbers, in order to process payments. This information is securely stored by Stripe, and OctoBot Cloud does not have access to it. For more information about Stripe's privacy practices, please refer to their Privacy Policy.

  7. CCPA Privacy Rights (Do Not Sell My Personal Information)

    Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have three months to respond to you. If you would like to exercise any of these rights, please contact us.

  8. GDPR Data Protection Rights
    We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
    • The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
    • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
    • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
    • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
    • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
    • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
    If you make a request, we have three months to respond to you. If you would like to exercise any of these rights, please contact us.
  9. Children's Information

    Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. OctoBot Cloud does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

  10. Changes to This Privacy Policy

    We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

  11. Contact Us

    If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@drakkar.software.